FAQ
Common questions, straight answers
Everything you need to know before commissioning a custom 3D configurator.
How long does it take to build a 3D configurator?
Most projects go from concept to launch in 4–8 weeks. The timeline depends on the number of products, customization options, and integration complexity. We provide a detailed timeline during the discovery call.
Do I own the configurator? Are there any recurring fees?
Yes, you own it 100%. Unlike SaaS platforms like Expivi, Threedium, or similar services that lock you into monthly subscriptions, we build your configurator as custom code that you fully own. No recurring license fees, no vendor lock-in, no dependency on third-party platforms. It runs on your own hosting, and you have complete control over the source code.
What technologies do you use to build configurators?
We build with Three.js and WebGL for 3D rendering, React and Next.js for the UI, and Blender for 3D modeling. Models are delivered in optimized GLTF/GLB formats for fast loading across all devices.
Will the configurator work on mobile devices?
Yes. Every configurator we build is fully responsive and optimized for mobile, tablet, and desktop. We test across devices to ensure smooth 3D performance and intuitive touch interactions.
Can the configurator integrate with my existing website or e-commerce platform?
Absolutely. We build configurators that integrate seamlessly with platforms like Shopify, WooCommerce, custom CMS systems, and any existing website. We also support CRM and email integrations for lead capture.
Do you provide support after launch?
Yes. All plans include a post-launch support period to fix any issues and ensure everything runs smoothly. Our Enterprise plan includes ongoing priority support, and we offer maintenance retainers for long-term partnerships.
Let's Talk
Have a product that needs to be experienced?
Book a free 30-minute discovery call. We'll learn about your product, share what's possible, and outline a tailored plan — zero obligations.
- Free 30-min consultation
- Detailed proposal within 24 hours
- No commitment required
- 4–8 weeks
- Average delivery time
- 10+
- Configurators shipped
- 100%
- Client satisfaction rate